Unit aim: This unit is
designed to meet the needs of construction Site Supervisors, to provide them with knowledge of how to work with people.
This unit has an
Introduction and is divided into 3 study sections.
IntroductionSection 1 Selection of
5.1.1 Understand the selection process for new personnel
5.1.2 Define the requirements for the post, including essential and
5.1.3 Identify the selection procedures.
5.1.4 Compare the applicants’ with Job.
5.1.5 Selection interviews with the applicants.
Section 2 Working Relationships
Understand how to establish and maintain working relationships with managers,
colleagues, customers and the community
5.2.2 Identify the characteristics of good working relationships.
5.2.3 Inform people about work activities.
5.2.4 Conveying information and instructions
5.2.5 Maintaining working relationships with customers and members
of the community
Section 3 Leadership & Management Skills
Understand the characteristics of leadership and people management skills.
5.3.2 Identify the
characteristics of leadership and management.
5.3.3 Choose different leadership and management styles
appropriate to the situation.
5.3.4 Describe motivating factors and explain when to apply them
to a team.
5.3.5 Explain how to minimise interpersonal conflict between staff.
G (1989) Construction site studies production, administration and personnel
(2nd Ed), Longman; Harlow.
book is recommended for units 1, 2, 4, 5 & 6
can be ordered from most bookshops or online from Amazon.
starting you should read the ‘Study Guide’ accessible from the link on the
left. When you have done that return to this page and click on the
‘Introduction’ button above.
you are working on the unit you will be able to access the sections by clicking
on their title above.